Hey there! At wearupdate, we’re not just another faceless online store—we’re a small team of fashion enthusiasts who genuinely care about what you think. Ever since we started this journey, we’ve made it a point to read every single email that comes our way. In fact, our founder, Alex, still replies to many of them personally. Crazy, right? But that’s how much your feedback means to us.
Whether you’ve got a question about sizing, want to share your thoughts on our latest collection, or just need some styling advice, we’re all ears. Here’s how you can reach us:
Honestly, some of our best ideas have come from customers like you. Remember that reversible bomber jacket from last season? That was all thanks to a late-night email from Sarah in Oslo. So don’t hold back—tell us what’s on your mind. We might just turn your suggestion into our next big thing.
P.S. Need help ASAP? Try our Live Chat during business hours. Look for the little icon in the corner—we’re pretty quick there too.
Fun fact: Our customer service team has a 4.9-star rating across review platforms. Not to brag, but... okay, maybe we’re a little proud of that.
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